The SSNBS Quality Mark is awarded to products that have been assessed and confirmed to meet the applicable South Sudan Standards, technical regulations, and quality requirements. It gives consumers confidence that certified products meet the required standards for quality, safety, and performance.

How to Apply:

To apply for the SSNBS Quality Mark, applicants should: Complete the Quality Mark Application Form.

New applicants should also complete the Initial Facility Assessment Form.

Provide valid company registration documents.

Pay the applicable certification fees.

Obtain the relevant South Sudan Standard or approved product specification.

Once the application is received, SSNBS will assess the production facility and collect product samples for laboratory testing. Where the facility and products meet the applicable requirements, SSNBS may recommend the issuance of a permit to use the SSNBS Quality Mark.

Need More Information?

For further information or assistance with your application, please contact the SSNBS Certification and Export Promotion Department:

Email: neima.samson@ssnbs.gov.ss CC: info@ssnbs.gov.ss

PVoC (Pre-Export Verification of Conformity) is a conformity assessment programme designed to verify that regulated goods being imported into South Sudan comply with applicable South Sudan Standards, technical regulations and approved specifications before they are shipped to South Sudan.

Depending on the applicable certification route, the process may include document review, inspection, sampling, laboratory testing and issuance of a Certificate of Conformity (CoC). The CoC is used to demonstrate that the shipment has met the applicable conformity requirements.

The programme helps protect consumers, prevent substandard and unsafe goods from entering the country, and facilitate compliant trade.

PVoC is a SSNBS conformity assessment programme, implemented through appointed/contracted conformity assessment companies.

Currently the following companies:
Frame Work Solutions Ltd in partnership with Alberk QA International Technical Control and Certification Corporation, Turkey.
Ken Capital (Inc.) and Ltd in partnership with XpertConsult FZCO, Dubai. and
Modern Energy Ltd in partnership with Guangdong DQA Inspection & Certification Co., Ltd., China are providing PVoC services for consignments destined for South Sudan.

For further information or assistance with PVoC service, please contact the SSNBS Quality Assurance Department: Email: Jacob.matiop@ssnbs.gov.ss
CC: info@ssnbs.gov.ss

To request an SSNBS inspection, contact the Department of Quality Assurance/Inspection and provide details of the goods or consignment, including relevant supporting documents.

The inspection may involve:
Reviewing the submitted documents;
Physical examination of the goods;
Verification of quantity, marking, labelling and applicable standards;
Sampling and testing, where required; and
Issuance of an inspection or conformity assessment report.

For guidance on the applicable requirements and fees, contact SSNBS Quality Assurance Department:

Email: Jacob.matiop@ssnbs.gov.ss
CC: info@ssnbs.gov.ss

Contact the SSNBS Laboratory and Testing Services Department before submitting your sample. You will be guided on the appropriate sample type, quantity, packaging, test requirements and applicable fees. The SSNBS laboratories provide testing services, including general chemical and microbiological testing, among other technical services. When submitting a sample, provide sufficient information about the product and the tests required so that the laboratory can determine the appropriate testing procedure.

For further information or assistance with Laboratory and Testing service, please contact the SSNBS Laboratory and Testing Department: Email: wilson.wani@ssnbs.gov.ss
CC: info@ssnbs.gov.ss

Calibration services are provided through the SSNBS Metrology function. To request calibration, contact SSNBS and provide details of the measuring instrument or equipment, including its type, model and identification number where applicable.

SSNBS will advise you on:
Whether the equipment can be calibrated;
The applicable calibration requirements;
Fees and turnaround time; and
Where and how the equipment should be presented for calibration.
Calibration forms and specific requirements should be obtained directly from SSNBS. The Bureau's mandate includes metrology, testing and calibration services.

For further information or assistance with Calibration service, please contact the SSNBS Metrology Department: Email: sunday.donrin@ssnbs.gov.ss
CC: info@ssnbs.gov.ss

To verify an SSNBS certificate, contact SSNBS with the certificate number and relevant certificate details.

The Bureau can confirm whether the certificate was issued by SSNBS and whether its information corresponds with the official record.

Certificate verification helps businesses, regulators and consumers confirm the authenticity and validity of conformity and certification documents.

For further information or assistance with your application, please contact the SSNBS Certification and Export Promotion Department: Email: neima.samson@ssnbs.gov.ss CC: info@ssnbs.gov.ss

Contact the SSNBS Standards Development Department and provide the title, subject area or reference number of the standard you require.

SSNBS develops and promotes national standards and provides standards-related information to businesses, government institutions, manufacturers, importers, exporters and other stakeholders.

Where a standard is available for purchase or access, SSNBS will advise you on the applicable procedure and fees.

or further information or assistance with SSNBS Standard, please contact the SSNBS Standards Development Department: Email: sarah.samuel@ssnbs.gov.ss
CC: info@ssnbs.gov.ss

You can submit a complaint directly to SSNBS by contacting the Bureau or using the Contact Us form on the SSNBS website.

When submitting a complaint, provide:
Your name and contact details; A clear description of the complaint; The product, service or activity involved; Date and location of the incident, where applicable; Supporting documents, photographs or other evidence, if available; and The action or resolution you are seeking.

SSNBS is mandated to protect consumers, enforce standards and support fair trade.

Contact: +211 927 961 994 | info@ssnbs.gov.ss

The SSNBS Headquarters is located at:
South Sudan National Bureau of Standards (SSNBS) Tongpiny South Area, Juba, South Sudan P.O. Box 515, Juba Tel: +211 927 961 994 Email: info@ssnbs.gov.ss

SSNBS also operates field presence at locations such as Nimule, and the Bureau is working to coordinate its services across South Sudan's states and administrative areas.

For directions, office locations and the latest contact information, please contact SSNBS directly.